OmniTracker http://www.omninet.de

OmniTracker is a professional Help-Desk-, Service-Management-, CRM- and "Action-and-Request"-Tracking system, available for a broad spectrum of service delivery organizations and application areas such as:

• Help Desk and Call Center

• Problem and Bug Tracking

• Customer Relationship Management (CRM)

• Quality-Management

• SLA-Management

• Activity-Management

• Change-Management

• Technical Service

• Sales Support

• Contact Management